Terms & Privacy

Last updated May 30th 2018

Terms of this Website

We run this site so that people like you can use it for personal entertainment, information, education and communication. You are free to browse around all you like. You can even download stuff from the site for use in your own business, but not for resale or to be included within your own products and services.

Please retain all copyright and other notices on the material. Do not distribute, modify, transmit, reuse, re-post, or make any other use of the materials on this site, including the text, images, audio, and video, for public or commercial purposes unless we give you written permission.

If you visit our site, you’re also legally obligated to the terms and conditions listed below and any other law or regulation that applies for England & Wales. You shouldn’t access or browse the site if you have any problem with that, because once you start, there’s no turning back – you are bound by the terms and conditions.

1. Everything on this site is Copyright Lee Duncan & Energising Business Limited. You may not copy or use any of the materials without our written permission.

2. While we try to be accurate with everything that is published on this site, there is no promise of accuracy beyond reasonable efforts. We assume no liability or responsibility for your actions based on errors or omissions on www.energisingbusiness.com or in our emails to you.

3. We and any third parties who helped us create, produce, or deliver the site are not liable for any damages you suffer when you use it. In particular, the lawyers want you to know that our disclaimer includes “direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the site. Without limiting the foregoing, everything on the site is provided to you ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT. In plain English, while we endeavour to provide a safe web browsing experience, we are not responsible for your costs if your computer becomes infected with a virus or suffers other problems due to visiting www.energisingbusiness.com.

4. If you don’t want the world to know something, don’t post in on the site in any blog comments or anyplace else. That’s because anything you disclose to us is ours. That’s right – ours. So we can do anything we want with the stuff you post. We can reproduce it, disclose it, transmit it, publish it, broadcast it, and post it someplace else. We can even send it to your mother (as soon as we find her address). Not only that, we can even use any ideas, concepts, know-how, or techniques you post any way we want to, including, developing, manufacturing and marketing products or other stuff using the information you post.

5. Pictures of people or places shown on the site are either our property or are used with the permission of the owner. You are not authorised to copy or download any images unless you have our written permission to do so.

6. We cannot take responsibility for the content or behaviour of the sites we link to. While we found them useful and informative, please trust your own judgement when deciding whether to follow a link to another site. If you experience problems due to another site, we are not liable.

7. All comments on the website are the opinions of the person posting. We will not be held responsible for the content of third party comments or other content created by visitors and so we assume no liability for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography or profanity you might encounter when you visit pages on our site. If you do notice something that’s plain unpleasant or wrong, please let us know so that we can correct it quickly – you can use the Contact page to send a message.

Privacy Policy

Introduction

Your privacy is important to us. This policy sets out how we collect and process your personal data through the www.energisingbusiness.com website.

By providing your contact data, you warrant that you are over 13 years old.

The data controller for this website is Energising Business Limited, referenced with “we”, “us” and “our” in this policy. The data protection officer is Lee Duncan, who looks after data protection and privacy matters for the business. Our business details are as follows:

Energising Business Limited, company number 05105887, VAT number 834 9175 05

Postal address: 14 Kettering Road, Isham, Kettering, Northants NN14 1HQ

You may contact the data protection officer by

email: lee (at) leeduncan.com, replacing the (at) with the @ symbol as per email convention.

Telephone: 0800 206 2216

How Do We Collect Personal Information, What Personal Information is Collected, For What Purpose is it Collected, On What Grounds Do We Process It…

Personal data includes any information that could be used to identify an individual. It does not cover anonymised data, which cannot be used to identify the individual.

We may collect, store and use the following kinds of data about you:

Communication Data that you send to us through the contact forms on the website, or using email, SMS texts, or other messaging systems including social media. The data is processed for communicating with you, record-keeping and where necessary to protect the company in the event of pursuing or defending legal action.
Lawful Grounds: Legitimate Interests - we have reasonable need to process this data in order to operate our business.
Customer Data that you provide via web forms, telephone or in person, including details of what you purchase from us, dates and details, billing and shipping address, email address and phone number, invoices, and card details. We process this in order to fulfil your orders and also for record keeping.
Lawful Grounds: To provide goods and services to you.
Computer/Visitor Information is collected when you visit the website and further data may be collected from third parties including, but not limited to, payment processors, advertising networks and analytics services based inside or outside the EU and Britain (for example Stripe, Paypal, Facebook, Google Adwords, Google Analytics). This information may include your IP address, country and city, device and browser type, network information, referral source, duration and frequency of visits, and number of page views and other technical information. The information is gathered by our analytics system. We process this information to better understand your use of our website and its contents and to help us to improve the website, its content and our services.
Lawful Grounds: Legitimate Interests - in order to inform our marketing and sales strategies, to manage and improve the website, and to improve and grow our business.
Marketing Data including your preferences for receiving marketing from us and your preferences for how we communicate with you. We use this data to allow you to participate in any competitions or promotions we may offer, and to allow you to receive relevant information including our email newsletters. We may use the information to help us advertise relevant services and products to you, either on this website or via advertising networks on other websites, including but not limited to Facebook Ads and the Google Display Network. We may also use the information to determine the effectiveness of our advertising.
Lawful Grounds: Legitimate Interests - we advertise in order for our business to grow.
Application Information - When you apply for a coaching conversation and complete a set of questions relating to your business, including goals, challenges, financial data about the business performance or other information that you choose to provide may be stored in our database. Purpose of this information is to provide appropriate information for a conversation with you prior to suggesting a suitable service/product.
Lawful Grounds: Legitimate Interests - we need certain information to inform discussions with potential clients.

Your information will never be sold, rented or given away to anybody. You can unsubscribe at any time from the mailing list using an "unsubscribe" link at the foot of each email we send.

Special Category and Sensitive Information

Special Category data is defined by the Information Commissioner’s website as data that is more sensitive and needs more protection. This website does not collect data of this nature. Specifically, this website does not collect or process personally identifiable information about race, ethnic origin, politics, religion, trade union membership, genetic data, biometrics, health, or information about people’s sex life or sexual orientation.

Cookies On This Website

This site uses browser cookies for three main purposes.

Functional. To improve your user experience, for example by remembering choices you have made to dismiss pop-up windows for cookie policy and remembering your choice next time you visit. Where a login or form registration is used, your details may be recorded in your cookie to make it easier to complete additional forms, should you so choose.Functional cookies include those for WordPress and associated plugins that provide the user experience.
Performance. To help us optimise the performance of the site, aggregated into reports for example to see how long visitors typically spend on the website and how many pages they typically visit.They are also used to help us understand how well each page performs in terms of conversion rates for different sources of traffic, including among others, search engines, referrals from other sites, Adwords and Facebook.Performance cookies in use include Facebook Pixels, Adwords Conversion Tracking Codes and Google Analytics Code.
Retargeting. Sometimes we may show adverts to people who have visited the website using third-party advertising networks. A cookie is used to identify these people to those ad networks and will be used to show adverts promoting Energising Business Ltd and Lee Duncan on third party websites for those networks.Retargeting cookies currently in use on this website include Google Adwords Retargeting Code and the Facebook Pixel.

How to Opt Out of Behaviour-Based Advertising Based on Cookies From This Website

You may opt out of retargeting from this website and many others by opting out of behaviour-based advertising. You can do this by visiting the European Digital Advertising Alliance and adjusting your settings.

Interaction With Your Computer & Cookies

There are links on this site to third-party websites where we reference other materials. We are not responsible for the content on these sites, their privacy policies or the data collection of these, or any other, third policy websites.

This site uses browser cookies to help improve your user experience and to help us optimise the performance of the site as a marketing and sales tool. These will be used to record the pages you visit on the site, whether or not you choose to share your details with us, and whether you have previously visited the site.

We use Google Analytics to understand the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Retargeting Cookies

We may use remarketing services from third-party service providers including Google and Facebook to allow us to advertise to people who visit this website. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from energisingbusiness.com and elsewhere on the internet and use that information to provide measurement services and target ads.

You may opt out of the advertising programmes we use by visiting www.aboutads.info/choices

Email Messages

When you enter your email address and name, you will be added to our database. We send out regular emails as follows:

None-promotional emails such as business advice and stories
Promotional emails for products and services offered by Energising Business Ltd. These will always relate to the purpose of the site, i.e. information, strategies, instructions, ideas, methods and tactics on business management and growth topics
We may send you occasional information about offers we receive from other firms and partners that we think represent a good investment for your business to help you grow.
Invitations to events, including virtual events such as webinars and real-world training events where business growth strategies will be discussed and products or services may be promoted.

You will not receive emails unrelated to business from Energising Business Ltd. All our efforts are engaged in helping you to have a more successful and enjoyable business.

Disclosure and Sharing of Your Information

We will provide access to your information to our employees, officers, agents, suppliers or subcontractors where reasonably necessary for the purposes required to deliver our services and as laid out in this policy.

In addition, we may disclose information about you:

To the extent that we are required to do so by law;
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

All website financial transactions are handled through payment services providers listed below, with links to their privacy policies.

Stripe - https://stripe.com/gb/privacy
Paypal - https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Infusionsoft - https://www.infusionsoft.com/legal/privacy-policy

Storage of Data

Information that we collect may be stored, processed in and transferred between the countries in which the website is hosted. Companies that store the information collected will be reputable organisations.

In addition, personal information that you submit for publication on the website will be published on the internet and may obviously be available around the world to any Internet user.

You expressly agree to such transfers of personal information.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on secure (password- and firewall- protected) servers via a service operated by respected, professional third party service providers. We do not handle financial transactions directly ourselves, these are all dealt with via a third party such as Paypal and so their security processes and technologies are used.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. While we take reasonable measures to ensure data security, like other services we cannot offer protection from unknown bugs and malicious attackers and hackers except to take reasonable measures to maintain software up to date and to use only reputable third-party services.

You are responsible for keeping any password and user details confidential.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.

Your Rights

You may request that we provide you any personal information we hold about you. Such requests should be submitted to the Data Protection Officer.

You may opt out from marketing at any time by clicking the ‘unsubscribe’ link at the bottom of any of our marketing emails.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion.